Get in touch
Tell us more about how we can help and we'll get in touch.
Anything with a star (*) is required information to submit your query.
Your contact details
Full name and preferred name*
Nationality? (e.g. British, Italian, Indian, etc.)*
Student ID*
Email address*
Phone Number*
Information to support your enquiry
Does your matter involve a deadline, if so when?
(e.g. University deadline)
Course:*
Full time or Part time studies:*
What year of study are you?*
Student status:*
Tuition fee status:*
Which campus do you study on?*
Do you have a disability, mental health concerns, or any learning difficulties?
(e.g. dyslexia, ongoing mental health issues)
Tell us about your issue and how we can help
Please also include any key dates or deadlines
Please upload any supporting documents or evidence:
How did you find out about the service?*
Form of Authorisation
The Students’ Union Advice Service may need to contact external organisations in order to deal with your enquiry or to refer you to specialist help. Our service is confidential: we are not allowed to contact others without your permission except in limited circumstances set out in our Service Standards. Please complete this form to confirm that you are willing for us to contact the organisations set out below, as appropriate. This authorisation ends when your case or enquiry is closed.
Consent to share*
I consent to GSU Advice communicating with any relevant services or individuals to effectively support my case.
This may include relevant services such as Student Finance and University accommodation.
GENERAL DATA PROTECTION REGULATIONS:
In accordance with Article 6 of the General Data Protection Regulations 2018, Advice has a legitimate interest to process information relevant to your case or enquiry. We will process your information for a period of six years to satisfy your interests and those of Advice. Your information will remain confidential and stored securely within Advice and on our case management system, AdvicePro. You have the right to access the information we hold on you, update your information and request for it to be deleted. Please email your request to suadvice@gre.ac.uk. You will get a response within three working days.
Our full GDRP Policy and Procedure can be found on https://www.greenwichsu.co.uk/privacy/ or you can request a copy from a member of the team.
We will not share your data with a third party without your explicit consent, unless we have a legal obligation to do so. See the Advice Confidentiality Policy for exceptions.
YOUR CONSENT:
When registering with the service we offer clients the opportunity to provide us with 'special category data'. This data helps us identify trends and make service improvements, ensuring we are accessible to all Greenwich students. If this data isn't relevant to your enquiry/case and we do not have your consent, we will not process it. We also ask if the Advice Team can use your anonymised enquiry/case as a case study to showcase the work we do to our stakeholders.
You can update your details and levels of consent at any time by completing another registration form.
By submitting this form, you agree to Greenwich Students’ Union Advice Service recording and holding information concerning yourself and your query.