F.A.Q.
Coming to University can be a massive change - we’ve got your back the whole way. Below are some tips and tricks to settling in and some answers to some of the most frequently asked questions.

 before you arrive when you arrive settling in glossary 
 

 

Before you arrive

Welcome kicks off on the 9th September, and our Welcome programme of events run through to the 20th September. All details of our events, and key information, can be found on our Welcome webpage.

Yes! All events are listed on our Welcome webpage. Just click on each event to find out how to get tickets. Many events are free to attend, but you may still need tickets.

 

Tickets for events in our venues – Lower Deck and Deep End – are sold via Native, our commercial ticketing platform. You will be linked to the Native platform when you click to get tickets in the event listing.

 

Get your Welcome Wristband for guaranteed (and discounted!) entry to some of the hottest events at Welcome. Pick and choose from our events to build your personalised Wristband. Or get full access to all our party events!

Course information will be sent to you from the University. This is likely to come in the next few weeks (after your place has been confirmed). Just make sure to check your University emails regularly before coming to Greenwich.

A Confirmation of Acceptance for Studies (CAS) is needed to support Visa applications and applies to International Students. The University will only send you this once you have met the requirements for it to be issued. This includes accepting your offer to study and paying any applicable deposit. For further information and support, email casrequests@gre.ac.uk.

Your university experience should be transformational. It’s here that you find your people, your community and where you belong. And we’re here with you from day one. Whether that’s a society or sports club, an academic community or a liberation network. Or a student staff role. We’ve got you covered. We have a huge range of opportunities for you to meet people, connect with each other and have a great time.

 

Browse our list of student groups and sign up today.

 

To kick off the new term,. check out our Welcome programme of events. Come along to meet your Students’ Union, make new friends, and see what awaits you this year.

 

If you need support, our advice team offer free, confidential and impartial advice for students. We’ll help you through any tough times with academic and wellbeing support. Our specialist advisors are on hand to welcome you, no matter how big or small your issue.

 

Come find us at Avery Hill, Greenwich and Medway, or get in touch on our website.

 

Make sure you’ve paid the deposit! Accommodation not secured until it’s been paid. It is always best to check with your relevant Accommodation Office to see what is already provided for you before you compile a list of things.

You can also read our article on essentials to bring to University.

Yes! We recommend signing up to your local Freecycle groups. They are full of local residents giving away quality goods which they no longer need! You can find all sorts of things on the site, including free TV’s and bicycles!

 

When you arrive

Part one of registration is done online before you arrive, using login details that the University will email to you. The University has more information about this at https://www.gre.ac.uk/welcome/registration.

Part two of registration is done in person. Make sure you book your slot in advance to collect your ID card and complete registration. You can upload a photo for your student card during Part one registration, but usually you’ll have your photo take during Part two – so be prepared for how you look that day to be on your card for the duration of your course! Registration Part two includes a Wellbeing Check run by us, to make sure you’re doing alright. We can’t wait to say #hellogreenwich

The University will have more details available on their registration webpage closer to the time, and there are Welcome Ambassadors and signs on campus to help you when you arrive! If you have any queries about registration visit the Digital Student Centre or email welcometeam@gre.ac.uk.

Yes! Click on each event in the Events Timetable to see what tickets are on sale.

We receive your data from the University once you've registered. To use our website before we get your details, you need to create a New Student Account.

To set up a New Student account, go to greenwichsu.co.uk/login and choose New Student Account. Once you've completed registration, your account will be converted into a Current Student account. Any problems, just email greenwichsu@greenwich.ac.uk.

We’re with you on all three campuses. Come find us at:

• The Hub - Medway

• The Dreadnought building - Greenwich

• The Dome - Avery Hill

Location details, direction and full addresses are on our website.

The University operates a frequent inter-campus bus service for students and staff to use which travels between Greenwich, Avery Hill and Medway campuses.

Prices: the Greenwich to Avery Hill bus service is free to use, however, there is a small fee for services to and from Medway.

Tickets for the Medway service must be purchased before travelling, and you can purchase these online.

The full University bus service timetable for the academic year can be viewed on the University Bus service webpage

Of course! All University of Greenwich students are welcome to take part in any of the activities and events at any of our campuses. Travel between the campuses by bus or coach.

Firstly, you should make an appointment to meet a member of the Disability Support Team. They will ask you to provide evidence, which may include teachers’ reports and/or Educational Psychologists' reports. With your consent, the Disability Support Team will then be able to put some support in place. They may advise you to apply for an up-to-date Educational Psychological Assessment. A new assessment can be arranged via DST.

 

Settling in

Follow us on Instagram at @GreenwichStudentsUnion for latest news, events and updates.

Upcoming events will all be listed in our events timetable.

For all latest news and information, as well as everything you need to know about GSU, check out our website.

Your university experience should be transformational. It’s here that you find your people, your community and where you belong. And we’re here with you from day one.

We have a huge range of opportunities for you to connect with each other and have a great time. Whether you’re looking to start a new hobby, connect with people on your course, celebrate your culture, stay active, for a place to compete, or a way to meet new friends, then our sports clubs and societies are for you.

Our sports clubs and societies will be holding meet and greets, trials, taster sessions, meetings and events all year. Sport clubs will hold their trials for their teams shortly after Welcome.

Have a browse and sign up on our website at greenwich.co.uk/activities. Here you can find student groups you might want to join, their contact details and social media accounts. Get in touch directly with any groups if you have questions, or come talk to us at a GSU reception desk in Avery Hill, Greenwich or Medway.

Our Welcome fairs are held on all three campuses on the following dates:

• Greenwich – 13th September

• Medway – 18th September

• Avery Hill – 20th September

For more details about the Welcome fairs, and about all our Welcome events, check out the Welcome events listing.

Find out more the Totum card. It's the new discount card run by NUS Extra. You can order the physical card to your home or use the digital membership card.

Make a weekly budget and more importantly - stick to it! Try to limit your expenditure when you go out during the day and at night. Take into account the large one-off payments and deduct from your overall budget, to leave aside what you’re living on from week to week. Don’t forget to budget for things like using your Oyster card to travel, phone bills, toiletries and stuff to clean your home, and programme related things like books, notepads and pens!

Only withdraw the amount that you have budgeted for. If you only take a small amount of money out with you, you will find that you will only spend that, and only take your bank card with you in case of emergencies - otherwise you’ll be tempted to go over your budget. If you have a smartphone, we’d suggest downloading your bank’s online banking app so you can keep track of your outgoings with ease, and if you can’t do this, then make sure you check your account statements regularly.

The University Student Finance department also have lots of advice for new and continuing students from their trained staff. You can also check out the money section in our Advice Handbook.

SavetheStudent.org has good in-depth information, and we’ve pulled together information on local banks

If you don’t already have a bank account, go to your local branch and open one. Most banks give good freebies when you open or switch to a student account, such as railcards or music downloads – these are great, but don’t be swayed just by these! Think carefully about what you need, especially your overdraft, and where the nearest branches are.

The University has provided a list of local medical centres or you can check on the NHS website by entering your postcode.

If you’re taking anything expensive with you, like bikes, laptops, jewellery or other electronics, then definitely get insurance! Endsleigh have special student insurance deals that are tailored for whether you’re living in halls, shared accommodation or at home.

If you’re taking a TV with you and plan to watch live TV (not a catch-up service, but directly watching the channels) then you will need to purchase a TV license – don’t count on not having a visit from the TV License people, they especially look out for students! For more information or to buy at TV license visit www.tvlicensing.co.uk.

news

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So, you're coming to Greenwich. What now?
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Congratulations are in order, you've secure a place at Greenwich and that means you'll get the benefits of being part of Greenwich Students' Union. But what to do first? We've got some tips for new students.

 
Essentials to bring to University!
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One of the best ways to make the most of your time at University is to get involved in a sports club or society. You'll make new friends, create long-term bonds, and gain opportunities and useful knowledge. Here’s how & why you should participate:

 
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Moving straight from school or college to uni can be a big change! Life at University isn’t quite like blockbuster movies, but here are our top films to watch with your friends to get you in the mood.

 
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As your new life begins at Greenwich, we want to tell you about our favourite little hotspots that you and your university friends can enjoy.

 
 
Read All

If we’ve missed something out never fear, get in touch! You can email us at greenwichsu@greenwich.ac.uk.

The competitions for GSU Welcome are open to University of Greenwich Students.

There is no entry fee to enter this competition.

Entrants must be following the Greenwich Students' Union social media account on the platform by which they are entering the competition.

By entering this competition, an entrant is indicating their agreement to be bound by these terms and conditions.

The promoter reserves the right to cancel or amend the competition and these terms and conditions without notice in the event of a catastrophe, war, civil or military disturbance, act of God or any actual or anticipated breach of any applicable law or regulation or any other event outside of the promoter’s control. Any changes to the competition will be notified to entrants as soon as possible by the promoter.

No responsibility can be accepted for entries not received for whatever reason.

The rules of the competitions are stated above.

The prize is as stated and no cash or other alternatives will be offered.The prizes are not transferable. Prizes are subject to availability and we reserve the right to substitute any prize with another of equivalent value without giving notice.

Winners will be chosen by Greenwich Students' Union at random from all entrants who meet the criteria of the competition.

The winners will be notified by DM on social media within 28 days of the closing date. If the winner cannot be contacted or do not clame the prize within 14 days of notification, we reserve the right to withdraw the prize from the winner and pick a replacement winner.

The promoter will notify the winner when and where the prize can be collected / is delivered.

By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.

The competition and these terms and conditions will be governed by [English] law and any disputes will be subject to the exclusive jurisdiction of the courts of [England].

The winner agrees to the use of their name and image in any publicity material, as well as their entry. Any personal data relating to the winner or any other entrants will be used solely in accordance with current [UK] data protection legislation and will not be disclosed to a third party without the entrant’s prior consent.

Entry into the competition will be deemed as acceptance of these terms and conditions.

This promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook, Twitter or any other Social Network.

 

Glossary

There are lots of acronyms here and short words that we and the University use - here's what they mean.

Team Greenwich and Team Medway – the name for all of our Sports clubs
GIAG - Give it a Go (one off activities)
UoG - University of Greenwich
GSU – Greenwich Students' Union

University ID

You will be given a University ID which is a ten-digit number. This is also known as your Application number.

You will be asked for your Student ID number whenever you make an enquiry. You will usually be asked for 9 digits, but you will need all ten for the Library. It will usually look something like this: 000123789-4

Buildings and Rooms

Room Numbers

Each room number starts with one or two letters. The letters tell you the building and the numbers tell you’re the actual room number, with the first number telling you the floor. So, 301 would be on the third floor, 401 would be the fourth and 001 would be the ground floor. e.g.  K W 3 0 1

Here are all the building abbreviations you will come across:

Avery Hill (visit our find us page)
B - Bronte Building
DF - David Fussey
F - Fry
G - Grey
L - Library Health Science
S - Mary Seacole
Science Lab
SF - Sparrow’s Farm
W - Wren

Greenwich (visit our find us page)
D - Dreadnought
KW - King William
OB - Old Baths (Woolwich)
QA - Queen Anne
QM - Queen Mary
SL - Stephen Lawrence
10 or 11 - Stockwell Street

Medway (visit our find us page)
A - Anson Building
B - Blake Building
DA - Drill Hall Library
G - Grenville Building
H - Hawke Building
J - Jellicoe Building
N - Nelson Building
P - Pembroke Building
PK - Pilkington Building
The Hub - Student Hub at Medway including The Deep End

Academic and University References

Seminar - A study group smaller than a lecture.
Faculty – An academic division of the University, there are four of these detailed below.
FLAS – Faculty of Liberal Arts and Sciences
GBS - Greenwich Business School
FES – Faculty of Engineering and Science
FEHHS – Faculty of Education, Health and Human Sciences
VLE – Virtual Learning Environment, a web-based platform where you can find learning resources, Moodle is a VLE.
ILS – Information and Library Services
SAS – Student Academic Services
RA – Resident Assistants
Portal – The University website that is personalised for students to find useful information.
PAB – Progression and Awards Board, they examine the individual assessment profiles for each student to determine their award and progression. They also deal with the consideration of personal extenuating circumstances.

 
 
 
 
 
 
 

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About Greenwich Students' Union

Welcome to Medway with The Hub

 


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